What’s Covered?
You get:
- 2-Year Warranty on major parts, including:
- Drive motors
- Bumpers
- Cameras & sensors
- PCBA (main control board)
- Charging station
- 1-Year Warranty on:
- Battery
- Wheels
What’s Not Covered?
The warranty does NOT apply if:
- The damage is caused by the customer
- Examples: hitting rocks, water damage, pets tampering with the robot, accidental drops
- The robot has visible signs of abuse
- The robot was modified or tampered with
- It was not used as intended (e.g., used in unsafe conditions)
In short:
✅ Defect in parts = covered
❌ Accidental or misuse damage = not covered
Warranty Works Even If You Finance
Even if you’re still paying for your robot through Affirm, the warranty starts immediately and covers the full 2 years. Your payment plan does not affect your warranty coverage.
Warranty Repairs & Service
If something goes wrong during the warranty period:
- Contact auto.lawn
- No need to return the whole robot (unless required) a technician will be dispatched to you
- If it’s a valid warranty issue, the part will be repaired or replaced at no cost
- If the damage was caused by misuse, you’ll be responsible for the cost
Defective Products
- Manufacturing defects covered under warranty
- Warranty claims processed through auto.lawn
- No return required for warranty replacements
Customer-Caused Damage
- Damage from misuse, accidents, or neglect
- Not covered under warranty or return policy
- Customer responsible for full purchase price